Should I trust the nurse case manager for my workers’ compensation claim?

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Some nurse case managers may not be acting in your best interests.

The short answer is, “be careful.”

In many workers’ compensation claims, an insurance adjuster hires someone called a nurse case manager, or NCM. The workers’ compensation insurance adjusters claim that the purpose of the NCM is to help coordinate doctor appointments or work as a go-between with the adjuster and the injured worker.

Simply put, it’s important to remember where the NCM’s paycheck comes from: the insurance company.

Often times, however, the NCM will attempt to direct you to doctors that might not be in your best interest for treatment purposes, or direct you to doctors that are well-known to release patients back to work before they’re ready. Similarly, the NCM will attempt to influence your doctors into signing reports that may be detrimental to your workers’ compensation claim, or worse: your health.

Even the Supreme Court of Nebraska has stated that NCMs hired by the insurance companies are not considered a benefit to the injured employee.

Simply put, it’s important to remember where the NCM’s paycheck comes from: the insurance company. Consequently, a good “result” for a NCM (released back to work with no additional medical treatment) might not be a good “result” for you. So be careful. Just because your NCM claims that he or she is acting in your best interest, that may not actually be true.

The offices of Rehm, Bennett & Moore and Trucker Lawyers are located in Lincoln and Omaha, Nebraska. Six attorneys represent plaintiffs in workers’ compensation, personal injury, employment and Social Security disability claims. The firm’s lawyers have combined experience of more than 90 years of practice representing injured workers and truck drivers in Nebraska and Iowa in state-specific workers’ compensation systems. The lawyers regularly represent hurt truck drivers and often sue Crete Carrier Corporation, K&B Trucking, Werner Enterprises, UPS, and FedEx. Lawyers in the firm hold licenses in Nebraska and Iowa and are active in groups such as the College of Workers’ Compensation Lawyers, Workers' Injury Law & Advocacy Group (WILG), American Association for Justice (AAJ), the Nebraska Association of Trial Attorneys (NATA), and the American Board of Trial Advocates (ABOTA). We have the knowledge, experience and toughness to win rightful compensation for people who have been injured or mistreated.

This entry was posted in Workers' Comp Q & A, Workers' Compensation and tagged , .

4 thoughts on “Should I trust the nurse case manager for my workers’ compensation claim?

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